Terms and Conditions

Welcome to FomoFi Ltd. ('FomoFi', 'we,' 'us,' or 'our'). By accessing and using our website and services, you agree to comply with and be bound by our terms and conditions, policies and other rules on our platform.

These Terms and Conditions outline the rules, rights, and responsibilities governing how FomoFi is to be used and what users can expect.

Introduction

By registering to open an account with FomoFi, you are entering into a legally binding agreement with us. These Terms will govern your use of the FomoFi platform and guide you on how these Terms may be changed or terminated and what to do if there is a problem.

You must read these Terms, together with the following documents available on our website:

• Privacy Policy & Cookie Policy: These documents set out the terms on which we process any personal data we collect about you, or that you provide to us.
• Risk Warning Policy: This sets out important information on the risks that can arise when you invest in Digital Assets.

Eligibility Criteria

To be eligible to register on FomoFi, you must:

• Be an individual, legal person, with the full power, authority and capacity to: access and use FomoFi; and enter into and comply with your obligations under these Terms.
• Be at least 18 years old.
• Have the authority to act on behalf of a legal entity, and enter into these Terms on their behalf.
• Not have been previously suspended or removed from FomoFi.
• Not be a Restricted Person.
• Do not have an existing account on FomoFi.
• Not be located, incorporated, or established in, resident or citizen of, a country where it would be illegal under Applicable Law for you to use FomoFi.

Amendments To Eligibility Criteria

We can amend our eligibility criteria at any time at our sole discretion. Where possible, we will give you notice in advance of the change. Where we are unable to give you advance notice, we will let you know of the change as soon as possible after it is made. However, we may occasionally need to make changes without telling you in advance. This may include where:

• We are making the change as a result of legal and/or regulatory changes;
• The changes being made are in your interest; and/or
• There is any other valid reason which means there is no time to give you notice.

How We Contact Each Other

You can contact us by using the information provided on our website.

If you have questions, feedback or complaints you can contact us via our Customer Support team through our website www.fomofi.net.

We will contact you using the details you have provided to us. This may include contacting you by email, SMS or telephone. It is important that you ensure that your contact details are correct and up to date. If your contact details change, you must let us know immediately. If you do not, we will not be responsible if you do not receive information, notices or other important information from us.

Our Products and Services

Use of Specific Products

Once you have registered on FomoFi, you will be able access our products and services in accordance with these Terms and Conditions, and other Terms specific to each product or service.

Chat Service

We may make our interactive online chat service available to you at any time in connection with your use of our platform. By using the Chat Service, you may interact with a human, bot, chatbot, or other non-human. We will disclose the use of a chatbot, or other non-human, to the extent required by Applicable Law. When engaging with us through use of the Chat Service, you authorise us to monitor and save your chats.

Important Information Regarding Chat Service

The Chat Service is provided as a convenience, to facilitate your understanding of FomFi. Our Chat Service will make reasonable efforts to provide you with accurate and current information based on your question or need. Nothing we communicate in the Chat Service will be considered a legal agreement, representation or warranty of our processes, decisions, or response times. Any personal data shared with us when using the Chat Service will be subject to the applicable privacy-related policies.

Prohibited Actions

You must not use the Chat Service to send any abusive, defamatory, dishonest, or obscene message or any messages intended to manipulate a market or to spread false or misleading information or messages in contravention of Applicable Laws. Doing so may result in termination of the Chat Service session and may lead to a restriction on your access to our platform.

Fees and Calculations

Payment of fees

You agree to pay all applicable fees that arise in connection with your use of our platform.

You authorise us to deduct all applicable fees, commissions, interest, charges and other sums that you owe us for using or subscribing to our products and services.

If you owe us an amount in one Digital Asset and do not have sufficient assets in that Digital Asset, we may deduct the sums owed in another Digital Asset to effect payment (in which case we will convert the Digital Asset you hold into the Digital Asset in which the sums owed to us are denominated (or the Fiat Currency equivalent), at the rate currently offered on the Platform or at such other commercially reasonable rate as we may determine).

In the event that there are insufficient Digital Assets in your Account, you acknowledge that any amount due and payable from you is a debt immediately due and owing by you to us in such amount and form (whether in the form of a Digital Asset or otherwise) as we may determine, acting in a commercially reasonable manner.

We may adjust or amend our fees from time to time.

Calculations

Any calculations made by FomoFi are final and binding on you in the absence of Manifest Error. Calculations will be made in our good faith discretion.

Creating an Account on FomoFi

You must create and maintain an Account in order to access our products and services.

• All Accounts are provided at our absolute discretion. We reserve the right to refuse any application without reason or to limit the number of Accounts that you may hold.
• By registering on FomoFi you agree that you will use your Account only for yourself, and not on behalf of any third party, unless you have obtained our prior written consent to do so.
• You are fully responsible for all activity that occurs under your FomoFi Account.
• You will have to comply with our identity verification procedures to complete your registration and access our Products and Services.
• All information that you provide about yourself must be complete, accurate and truthful.
• You must update your personal information whenever it changes.
• You agree not to use FomoFi for any unlawful purpose or in violation of any applicable laws.
• You will not use your FomoFi account to engage in fraudulent activities, including but not limited to creating multiple accounts, providing incorrect credentials, using bots, or manipulating the referral system.

Information Requests

We may require any information from you at any time for the purposes of complying with any Applicable Law, identity verification requirements, or in connection with the detection of money laundering, terrorist financing, fraud, or any other financial crime, or for any other valid reason.

You agree to provide us with any such information we request and permit us to keep a record of the information for as long as it is required to fulfil their intended purposes, or such other period as prescribed by Applicable Law.

Accessing your FomoFi Account

• You confirm that to access your Account you have the necessary equipment (such as a computer or smartphone) and access to the internet.
• You are only permitted to access your Account by using the IDs we provide to you. We may require multi-factor authentication to keep your Account safe and secure.
• You must ensure that your account will not be used by any person other than yourself.

Account Information and Transaction Records

• You can access your account information, details and summary of your daily profits, bonuses and other rewards as applicable from your profile Dashboard, after signing into your account.
• You must review all of your Account transactions carefully and let us know if you see any entries that you do not recognise or you think are incorrect within fourteen (14) calendar days of the date of that transaction.
• We may rectify any error in your Account at any time, and reserve the right to void, cancel or reverse any Transaction involving or deriving from an error or to amend the details of such Transaction to reflect what we reasonably consider to be the correct or fair details of such a Transaction.

Instructions

You must ensure that any Instruction submitted is complete and accurate. We are not required to verify the accuracy, authenticity or validity of any Instruction and will not monitor or reject Instructions on the basis that they are, or appear to be, duplicates. However, if we are in doubt as to the accuracy, authenticity or validity of an Instruction, we may refuse to act upon or defer acting upon any Instruction, or seek further information with respect to the Instruction.

Transactions

Entering into Transactions with FomoFi: You may enter into Transactions directly with us, but we do not represent or warrant that any Transaction will be completed successfully or within a specific time period.

Unauthorised Transactions: You are responsible for the control and use of your Account. We will assume that you have authorised any Instruction sent from your Account unless we are notified otherwise.

Material Interests and Conflicts

Our Role and Responsibilities: You agree and understand that just by using FomoFi or working with us, we don't automatically owe you any special legal, fiduciary, or other obligations—unless we clearly say so in these terms.

Transaction Limits

Your FomoFi Account may be subject to limits on the amount, volume, or duration of Transactions you may undertake in connection with your Account.

• Withdrawals can only be made every 48 hours;
• Locked coins can only be withdrawn once your selected investment plan completes its duration.

Account Security

You are responsible for taking appropriate action to protect your hardware and data from viruses and malicious software, and any inappropriate material. Except as provided by Applicable Law, you are responsible for backing up and maintaining duplicate copies of any information you store or transfer through FomoFi.

Privacy

You acknowledge that you have read, understood and agree with our Privacy Notice and Cookie Policy.

Changes to the Terms

Changes to these Terms will be published on our website and may also notify users separately by email, through the app or by such other means as we determine fit in our discretion.

Closing your Account

You have the right to close your FomoFi Account at any time you like. To terminate your Account at any time you need to send us a written request on our official email address support@fomofi.net and we will notify you on the steps you need to take to complete the closing of your account.

Intellectual Property

The FomoFi IP shall remain vested in FomoFi. We grant you a non-exclusive, limited licence to use FomoFi's intellectual property solely as needed to access and use the FomoFi services for your personal or internal business purposes.